The following countries are supplied:
Germany (except islands), Austria, Belgium, Denmark, Luxembourg, Netherlands, Czech Republic, Poland, Italy (mainland), Hungary, France (mainland), Sweden, Great Britain, Spain (mainland), Finland, Ireland
Shipping method
We ship our products by parcel service (UPS) and freight forwarding or via the respective shipping service providers of the manufacturers. Delivery to a parcel station is not possible for security reasons. You are also welcome to pick up your order at our warehouse in Saerbeck.
Shipping costs
The shipping costs for Germany (except islands) are as follows:
Package: 5,50 Euro
1/2 pallet (60 x 80 cm): 49,90 Euro
1/1 pallet (80 x 120 cm): 99,80 Euro
The shipping costs to all other countries listed above must be determined individually depending on the delivery address. We will do this for you immediately after receiving your order and will send you the shipping costs by e-mail. The payment (advance payment) of the goods must be made only after determining the shipping costs. The order remains non-binding for both parties until the agreement on the shipping costs.
Delivery time
The delivery time is indicated for each item. Saturdays, Sundays, public holidays, Christmas and New Year’s Eve are generally not delivered. In case of delivery delays, we will inform you immediately. For this purpose, it is helpful to provide your e-mail address.
Delivery reservation
We are not obliged to deliver in case of unavailability of the goods. We will inform you of this as soon as possible and refund any payments already made by you without delay. If necessary, we can supply something equivalent in quality and price. For special promotions, we can only deliver while stocks last. We are generally entitled to make partial deliveries.
Pickup
A pickup is only possible for customers with German company headquarters!
Batteries
Lithium-ion batteries can only be delivered within Germany (except islands), because they have to be registered as dangerous goods transport. Please ask the shipping costs for delivery abroad.
